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Privacy Policy

Effective Date: 3 July 2026

Privacy Policy

At Andersons Contractor Support (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Our website is located at:

https://andersonscontractorsupport.co.uk

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Company name

  • Email address

  • Telephone number

  • Postal address

  • Information submitted through contact forms or enquiries

  • Any other information you choose to provide

We also collect certain technical information automatically when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of your visit

This information helps us maintain the security and performance of our website.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide our services

  • Manage customer relationships

  • Provide quotations or requested information

  • Improve our website and customer experience

  • Monitor website performance and security

  • Meet our legal and regulatory obligations

Where you have given your consent, we may also send occasional updates about our services. You may unsubscribe from these communications at any time.

Marketing Communications

If you choose to receive marketing communications from us, we may contact you by email with news, service updates or relevant information about Andersons Contractor Support.

You can opt out of receiving marketing emails at any time by clicking the unsubscribe link within the email or by contacting us directly.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information only where necessary with trusted third-party service providers who help us operate our business, such as:

  • IT and website hosting providers

  • Email and communication providers

  • Professional advisers

  • Regulatory or legal authorities where required by law

These organisations are required to protect your information and only use it for the purposes for which it has been provided.

Website Security

We record IP addresses and other technical information for security purposes, including helping detect malicious activity and protecting our website against unauthorised access.

Where no security concerns are identified, this information is retained only for as long as reasonably necessary.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies are small files stored on your device that help the website function correctly and allow us to understand how visitors use the site.

Cookies may be used to:

  • Remember your preferences

  • Maintain login sessions (where applicable)

  • Improve website functionality

  • Analyse website traffic and usage

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

Comments

If visitors leave comments on our website, we collect the information shown in the comments form together with the visitor’s IP address and browser information to assist with spam detection.

If you use the Gravatar service, an anonymised version of your email address may be sent to Gravatar to display your profile image. Their privacy policy is available at:

https://automattic.com/privacy/

Media

If you upload images to our website, we recommend removing embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Embedded Content

Our website may include embedded content such as videos, images or articles from third-party websites.

Embedded content behaves exactly as if you had visited the third-party website directly. These websites may collect data about you, use cookies and monitor your interaction with their content.

Analytics

We may use website analytics tools to help us understand how visitors use our website and improve its performance. These services collect anonymous or aggregated information wherever possible.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.

Comments and their associated metadata may be retained indefinitely to assist with moderation.

If you create an account on our website (where applicable), you can view, update or delete your personal information at any time, except for your username.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data where appropriate

  • Object to certain processing activities

  • Request restriction of processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided on our website.

Where Your Data Is Processed

Visitor comments may be checked through automated spam detection services.

Where third-party service providers process your data, we take reasonable steps to ensure they comply with applicable data protection legislation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the contact details provided on our website:

https://andersonscontractorsupport.co.uk